FREE ESSAY ON THE CURRENT NATURE OF HUMAN RELATIONS

THE CURRENT NATURE OF HUMAN RELATIONS

The Current Nature of Human Relations
Group Project 1
Group Members:
Kari Johnson
Todd Lessman
Mark Mellum
Craig Popp
Tim Weller
Organizational Behavior
Richard J. Sebastian
March 9, 2000
The nature of human relations is evolutionary. It changes over time as our society
adjusts to our ever-changing environment. These changes can be positive or negative, and
sometimes necessary changes have both positive and negative consequences on our lives. It
seems that the overall nature of current human relations can best be determined by
examining human interaction in a few key areas. Interaction in the workplace, the school,
and the home, as well as interaction among strangers, can be analyzed to provide an
accurate description. There are many factors that can have an effect on our interaction
in each of these settings. 
The workplace is an environment in which there is generally a high degree of personal
interaction. Recent technological advances have made it much easier for people to
communicate with one another. The emergence of the Internet in the 1990's has forever
changed the way that people will interact with one another. E-mail has become a way to
connect with co-workers anywhere in the world. No longer is one confined to only
communicating with people in their department or office. The increasing popularity of
cellular phones had also changed human relations. One can now be reached virtually
anytime, anywhere.
Although technology has made human relations easier in the workplace, it has also
decreased the amount of face-to-face interaction. People are relying immensely on
technology and it has become simply easier to send an e-mail to someone than to
physically go and talk to them. Technology has also created the virtual workplace, where
people can work from the confines of their own home. This has drastically reduced the
amount of personal interaction between workers. This new type of workplace is only in its
beginning phase and will continue to gain popularity in the next millennium.
The cultural diversity of the typical workplace has increased greatly over the last
decade. This increase in diversity has come from a couple of sources. First, many
companies were forced to diversify to comply with equal opportunity laws. Second,
companies began to discover that people from different ethnic backgrounds were helpful in
working with a wide spectrum of customers. Regardless of the reasons, this increasing
diversity in the workforce has caused a change in human interaction. People are now being
exposed to others with many different cultural backgrounds, beliefs and customs. This has
forced people to expand their horizons and learn the proper ways to relate to people from
other cultures. Many times language barriers exist, and it can be difficult to establish
effective communication. Diversity has, for the most part, improved human relations
within the workplace. It has made people friendlier towards others who are different and
helped them to develop and improve the way they interact with co-workers.
Unfortunately, not all workplace interaction is changing for the better. The threat of
violence has been an increased concern for many companies. Homicide is the leading cause
of death in the finance, insurance, and real estate industries (McMurry, 96). Violence in
the workplace is blamed for the decreasing quality of human relations in many companies.
In the past, many people considered their co-workers as a kind of extended family, which
gave them a sense of security. In today's workplace, however, layoffs and downsizing have
taken away that family feeling. Workers today feel as though they are just one part of a
machine, and could easily be replaced. This has degraded the quality of personal
interaction in the workplace. A co-worker who at one time may have been like a brother to
you is now a competitor who could easily replace you. This feeling has lessened the
friendliness between workers and has led to increased workplace violence. 
The workplace is not the only institution in which we have seen an increase of violence
in the 1990s. It seems that this trend toward violent behavior is crossing the generation
gaps and invading our schools as well. Too often we are seeing children inflicting harm
on other students in what should be a safe and supportive environment. The shootings at
Columbine high school in Littleton, Colorado last year sent shock waves through the
nation, and made it clear that school violence should be an issue of concern. Just
recently, a six year old boy in Michigan shot and killed a fellow classmate at school.
The fact that this first grade boy had access to a gun, and the will to use it to harm
another student, shows that children of all ages are aware of this trend toward violent
behavior in our society. 
Schools today are changing in many of the same ways as the workplace. Advancing
technology and growing diversity are having an impact on the environment of schools
across the nation. These aspects of change are having many positive influences on the
quality of education available to our students. Advances in computers and the internet
make limitless amounts of information accessible to students. Cultural diversity in
schools helps children to learn at a young age that there are many things that can be
learned from other people's cultures. These changes are very important to society as a
whole because they indicate that future generations will be more accepting of differences
and better able to accommodate others. These social skills that children learn at school
have a strong impact on how they will relate to others throughout their lives. 
Nearly everyday people face situations in which they interact with strangers. These
interactions are very common, since one naturally meets new people while going about
one's daily routine. The nature of human relations between strangers is complex and
dependent upon certain situations. Most of the time these interactions are polite or at
the least non-committal. Unfortunately, there seems to be a trend in recent times towards
distrust and outright violence in a growing percentage of these daily social
interactions.
An example is road rage, or aggressive driving, becoming more and more prevalent in our
society. Dr. Arnold Nerenberg of Clinic Well-Being, who has established a road rage web
site, claims that twenty eight thousand people died in 1996 because of aggressive
driving. It is estimated that over two billion episodes of road rage occur each year.
This is evidence that strangers are relating to one another in violent ways, but it has
not become totally pervasive yet. Thankfully we still see many situations where drivers
are courteous to one another, either by letting someone merge into traffic or by waving
another driver to go ahead at a four way stop sign. 
Besides those interactions strangers experience while driving, there are other incidents
that show the complexity of these situations. There are many incidents seen on the news
stations that show horrific, violent events. For instance, in Minnesota, there was
recently a kidnapping and potential murder of a young woman named Katie Poirer. While she
was working at a gas station, a man not known to Katie abducted her by gun point. Her
whereabouts are still unknown, but what is known is that this is not an isolated event.
There are many children kidnapped each year in the United States.
There are many other personal incidents that show that violence is becoming very
prevalent in our society. While Craig was at the Red Carpet bar with his friends he
witnessed a potential violent situation. His friend happened to look around the bar and
made eye contact with a man who was glaring at him. The friend nodded his head to this
stranger in polite acknowledgement. The man responded by asking, Do you want something?
in a very belligerent tone. Craig's friend knew that this person was looking for a fight
and did not want to get involved in this type of situation. This is just one example of
the growing amount of unprovoked aggression. 
Even though these examples of random violence seem to be increasing at an alarming rate,
things are not yet hopeless. In theory, people should be able to trust one another to be
civil, even as complete strangers, and many times they can. Another trend in society
today is situations in which people perform random acts of kindness. There was a movement
in the 1990's to practice random acts of kindness, utilizing television, radio and
billboards to spread the message of caring and consideration of others. Oprah Winfrey's
television talk show had several segments on this topic, and there is now a web site
devoted to the issue of being kind to strangers. Perhaps the most promising sign that
there may still be hope is the overwhelming change in attitudes we see during the
Christmas season. This is a time when people give gifts and money to those less
fortunate, go caroling door to door to bring good cheer, and say Merry Christmas even to
people they do not know. 
Relations between strangers are different in face-to-face situations as opposed to
interactions via technology. When strangers meet in person, they are likely to quickly
make eye contact and then look away. According to William Gudykunst and Young Yun Kim,
this situation can be explained because in communication we seek to reduce uncertainty.
Communication with strangers involves relatively greater degrees of uncertainty thus
people may feel higher levels of anxiety (www.colorado.edu). 
This may explain the growing number of people who are choosing to interact with strangers
via Internet chat rooms. In this situation there is no face-to-face contact, so people do
not have to worry about how they are perceived if they were to make a mistake. Anxiety is
reduced, making this interaction between strangers easier. 
Another important area that has seen changes in the 1990s is the structure and role of
the family. In today's environment the traditional family as it was known in the past is
no longer the norm. There are many factors contributing to the increasing number of
non-traditional families. The ease of obtaining a divorce and the increase in teenage
pregnancies have led to smaller families and more single parent families. Many single
parents are overwhelmed with the responsibilities of raising a child, and in some cases
the parent is still a teenager, and not yet mature themselves.
Another growing non-traditional family type is a result of inter-racial marriages. This
is a result of the growing diversity in our society, and is a positive sign of the
growing acceptance of differences. Unfortunately, problems may arise in these families
because of the mix of different cultural customs and values. There may also be
disapproval and/or disrespect from other family members. Sometimes a bi-racial couple can
be torn apart by pressures from a racist father and/or mother. Many mixed children have
problems at school because they don't know where they fit in at school and may be teased
by other students. 
Not only is the structure of the typical family changing, but the way children are being
raised is changing as well. It has been referred to as a decline in family values by many
people and is often an issue of political debate. The bottom line is that the dynamics of
family interaction are changing, and the result is increased turbulence within the family
unit. These changing dynamics include decreased quality and quantity of communication,
decreased interaction and interest in the lives of other family members, and decreased
ability of parents to manage and control the behavior of their children.
Parents today are timid to punish their children physically because they are afraid that
the child may claim child abuse. The current trend is to seek alternative approaches,
such as counseling, as a way to alter behavior. Therefore many parents end up unable to
discipline their children and let them do as they please. Parents need to be involved in
their children's lives and encourage schoolwork and involvement in extracurricular
activities. Parents that show an interest in their child's life will have a child that is
more likely to develop good morals and make good decisions. Many of the problem children
in our society are getting into trouble to gain attention because they lack this
attention from their own families.
These changes in the typical family seem to be a major factor in the general decline in
the nature of human relations. Without a strong family support system, children are
growing up with weaker morals and increased susceptibility to peer pressure and violent
or anti-social tendencies. The typical family has changed so much recently that it is
difficult to avoid these problems. Family members are busy, schedules are hectic, and
quality family interaction is consequently diminished. Rarely is it easy to get the
family together for an activity as simple as dinner. Public service announcement
commercials can be seen on TV reminding parents to talk to their children. When TV is
needed to remind us that family interaction is important, it is obvious that there is a
problem. 
This brings us to another important cause of the current decline of human relations,
namely the influence of television and the media. The issue of increasing violence in the
media has become a heavily debated topic. Many people argue that the trend toward
violence throughout society is caused, or at least encouraged by the violence we are
exposed to in movies and television programs. Television manufacturers have recently
installed a V-chip in television sets to help prevent young children from watching
violent programs. Still, the parents have to be proactive in their children's viewing
habits, because the TV needs to be programmed or monitored on what shows are suitable for
children.
A recent investigation on the influence of violence through TV programs showed that
children behave differently after watching a violent program versus a non-violent
program. The two programs that were contrasted in the investigation were The Power
Rangers and Barney, two popular children's' shows. The test took place in a daycare
setting. As the children were shown the Barney video, they were singing and dancing along
with the purple dinosaur. However, when the video of the Power Rangers was shown, the
group of children began imitating the roles of the characters, kicking and punching at
each other and showing an increase in violent behavior. This is just one example
suggesting that the more that children are exposed to violent behavior, the more likely
it is that they will act upon the behavior they have seen. As these children grow up
being continually exposed to violent images, it may have an overall effect on the way
they relate to others, including strangers.
Other explanations exist as to why there is violence among strangers. One explanation is
the diverse population of the United States. Our communication with strangers is
influenced by the groups to which we belong. As a part of our socialization into these
groups we are taught to avoid people from certain other groups. Because there is less
acceptance among people of different cultures, problems may arise. Violence may also be
attributed to the value that our culture places on individualism. Because people are
focused on their own concerns, they are less likely to help others. This then creates a
cyclical effect, in which people believe they are not cared about, and consequently are
less likely to care about others.
This seems to be the overwhelming trend that is changing the nature of human relations in
the new millennium; that people just care less about each other. Not only is this
affecting interaction between strangers, but also interaction with those that we consider
friends. Friendships are becoming more superficial, due to a variety of reasons. People
change jobs more often and families move away, leading to shorter lengths of
relationships and an inability to develop deep friendships. People find themselves with
many acquaintances and fewer true friends.
All of the issues that we have addressed are obvious areas of concern, but can they be
considered problems? Changes in diversity and technology have many positive impacts on
our society and the way we interact with one another. There may also be a few negative
impacts, but these trends really are not problems. On the other hand, the increase in
violence in seemingly all venues of our society, along with the decrease in family values
and communication, are clearly problems that need to be addressed. Unfortunately, there
is no simple or realistic answer to these problems. These issues can only be dealt with
on a personal level, each individual doing his/her part for the greater good of society.
We must take it upon ourselves to be accepting of others, avoid violent behavior, and
raise or contribute to our families in positive and nurturing ways. 
Bibliography
Glaser, Tanya. (1998). Communicating With Strangers: An Approach to Intercultural
Communication. Online. Internet. www.colorado.edu/conflict/peace/example/gudy6816.htm
McMurry, Kelly. (1996). In Harms Way: Workplace Violence on the Rise.
Trial, September 1996, pp. 96-98.
Nerenberg, Arnold, Ph.D. (1998). Road Rage. Online. Internet. 
www.roadrage.com